Returns and Exchanges
You may return your merchandise for a refund or exchange within 30 days of receiving your order. Please Complete the Product Return Form Found on the back of the packing slip, and return it along with the merchandise to:
Accessory Export
C/O Returns
12155 Magnolia Avenue, Suite 4G
Riverside, CA 92503 Refunds
Refunds issued will include merchandise charges as well as shipping chargers. Please note that we do subtract a $2.95 processing fee from each refund. The refund processing fee is charged per order and not per item. All orders over $50 including shipping will be charged a 15% processing fee. International Shipping Charges are non-refundable. To avoid paying the $2.95 processing fee, please consider exchanging the unwanted merchandise. Exchanges
We do not charge a processing fee for exchanges. Please contact our customer service department to have an exchange processed. Defective Items
Merchandise defective upon receipt can be replaced free of charge. If you received a defective item, please contact our customer service department immediately to arrange for a replacement. Damaged Items
All merchandise is inspected for damage prior to shipment. If your merchandise had been damaged in transit, please contact our customer service department immediately to arrange for a replacement. Warranty
Accessory Export offers a 30 day warranty on all products purchased from us. If your merchandise becomes faulty within 30 days of delivery, please contact our customer service department for replacement. Branded merchandise may be covered by a manufacturer's warranty that will extend your warranty period. We recommend visiting the manufacturer website for warranty details. Contact us
We are available to answer your questions and help in any way. We can be reached via email or on our live customer support phone number. Please be sure to include your order number when emailing or have it on hand when calling for fastest service.
Live Customer Support: (951) 687-1140, available Monday - Friday, 9:30am to 4:30pm PST (West Coast)
Email address for Amazon Customers: AccessoryExportOnAmazon@yahoo.com
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